Admin Request

Administrative Services & Records Request

What Can You Request?

Clinical file access or copies
Letters and reports (insurance, disability, employment, etc.)
Completed forms
Consultation calls beyond scheduling matters

RECOMMENDED: Review Your File With Your Therapist

For clinical file reviews, we strongly recommend scheduling an appointment to review your file with your therapist. This allows you to:

Ask questions and receive clarification
Understand clinical notes in the proper context
Discuss any concerns about your records

This review appointment is charged at the full session rate.

ALTERNATIVE: Submit an Admin Request

If you need copies of records, letters, reports, forms, or other administrative services without a therapist review appointment, you may submit a request using the process below.

Please note: Clinical notes contain professional terminology and observations that are best understood with therapist's explanation.

Fees: All administrative requests (file copies, letters, reports, forms, extended emails, phone consultations beyond scheduling) are charged at the current session rate with a 30-minute minimum, billed in 15-minute increments.

How to Submit Your Admin Request:

Email your request to: jcmindscience@outlook.com
Subject line: "Admin Request - [Your Name]"

Include in your request:

Your full name and date of birth
What you need (file copies, letter, report, form, etc.)
Specific details (dates, purpose, recipient, etc.)
Preferred delivery method (secure portal, PDF email, or mailed copies)

What to Expect:

✓ Allow at least 30 business days for processing.The practice reserves the right to extend processing time as needed to ensure compliance with legal, ethical, and professional standards. You will be notified if your request requires additional processing time.
✓ Payment of service fees is required before files/documents are released
✓ Delivery via:

Secure portal (when possible)
PDF via secure email
Mailed paper copies (printing and postage charges apply)

Requesting Corrections to Your File:

If you believe there is a factual error in your file, you may request a correction. Professional opinions and clinical observations will not be changed. If we disagree with your requested change, you may provide a written statement outlining your concerns, which will be added to your file.