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Want to check if we are a good fit? Start with a Free 15-Minute Consultation

Client Information: Please review before booking.

Emergencies: Counselling is not a crisis or emergency service. Email, phone, and text are not emergency lines. If you are in crisis or immediate danger, call 911, 988 (Suicide & Crisis Lifeline), or local emergency services.

Communication: Contact methods are for scheduling and general inquiries only. Please do not use them for urgent matters or to share sensitive information.

Response Time: Responses are typically provided within 2 business days. Please reach out again if you do not receive a response.

Free Consultation: The 15-minute consultation is informational only and does not establish a therapeutic relationship.

Fees & Insurance: Fees are confirmed at booking and must be paid as agreed.

Standard rate: $150 per 50-minute session. Direct billing may be available for select plans; however, clients remain responsible for full payment if claims are denied or partially covered. Receipts are provided when applicable.

Sliding Scale: A limited number of reduced-fee spots are available, typically for up to 10 sessions, discussed during consultation.

Cancellations: At least 24 hours’ notice is required. Late cancellations or missed sessions may be charged.

Virtual Services & Location: Services are provided virtually via a secure platform to clients located across Canada. Clients are responsible for privacy and reliable internet access.

Confidentiality: Information is handled in accordance with applicable professional standards and Ontario law, with limits related to safety or legal requirements.

Scope of Practice: Counselling supports emotional well-being and coping skills and may involve difficult topics. Discussing difficult topics may cause temporary distress. It is not a substitute for medical or psychiatric care, and outcomes are not guaranteed. Referrals may be made when needs fall outside my scope or if clinically appropriate.

Consent: Signed intake and consent forms are required before services begin.

Concerns: Questions are welcome. Concerns about professional conduct may be directed to the appropriate regulatory body.

Contact:📧 jcmindscience@outlook.com