Frequently asked questions.
Practical answers about getting started, fees, insurance, and what to expect.
How do I get started?
You can book online or email to request a complimentary 15-minute phone consultation. The call is informational, not a counselling session.
How long are sessions and what do they cost?
Individual sessions are $150 for 50 minutes. Couples sessions are $180 for 60 minutes. Limited sliding-scale places may be available.
Do you provide insurance direct billing?
Direct billing may be available for select plans. Ask your insurer whether counselling by a CCC or CT is covered, and confirm your plan details before booking.
Where is the office?
4803 44 Avenue, Stettler, Alberta, behind OK Tire off Highway 12. Please use caution if the walkway or parking area is icy.
Can I attend virtually?
Secure online counselling may be available to eligible clients. Jurisdiction and suitability are confirmed before the appointment.
What is your cancellation policy?
Please provide at least 24 hours’ notice to cancel or reschedule. Less than 24 hours’ notice or a missed appointment normally results in a fee of 50% of the session rate. One courtesy waiver per calendar year may be offered. Cancellation fees cannot be charged to insurance. Confirm the policy in your booking and consent documents.
Do you see children or teenagers?
Services for younger clients depend on age, presenting concerns, consent requirements, and clinical fit. Please contact me to discuss availability and suitability.
What happens in a first session?
We discuss what brings you to counselling, relevant history, your goals, confidentiality and consent, and possible ways of working together. You can ask questions throughout.
What approaches do you use?
My work may draw from EMDR, Coherence Therapy, attachment-focused work, parts work, polyvagal-informed practice and DBT-informed skills, depending on your needs.
Can I send personal details by email or text?
Please use email or text for administrative and scheduling matters only. Reserve sensitive clinical information for appointments or the secure client portal.
Is this an emergency service?
No. Email, text, and the booking site are not monitored continuously. Call 911 for emergencies, or call or text 988 for crisis support.
Ready to connect?
Book a session online or email to request a complimentary 15-minute phone consultation.